How Lucrative Is Stealing Client Data – Is It THAT Bad?

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Most of us have a non-compete and confidentiality clause in the contract reminding employees that the data they work with is confidential and not to be taken outside of the company (if you don’t, give me a call!).

However, if you do have an ex-employee who you discover has taken your client data to a rival company or to set up on their own behalf, then an effective way to deal with it – especially with the GDPR (General Data Protection Regulation 2018) now in place – is to report the breach to the Information Commissioner’s Office (ICO), who will enforce the regulations.

You could try a civil prosecution against them, but that will cost a lot in legal fees and you would have to prove a loss. Much better to leave it to the ICO.

Successful Prosecutions

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Can I make them work their notice?

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Short answer to this is no (sorry, know you didn’t want to hear that!). They may have stormed out after a row. They may have calmly handed in their notice once their pay was on their bank account. But as far as they’re concerned, it’s over.

You could try and get them to stay with financial incentives. But a court won’t make them work their notice period, as it considers your relationship “broken” (so don’t waste your breath threatening to sue).

You won’t have to pay them though, as they are refusing to work their notice period. [Read more…]

Tales of an HR Consultancy Expert – Day 25: Check the DBS number!

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When you employ a new person, it is important to check references. All you are looking for is confirmation that they really did work for that company as stated on their CV. More than that is unrealistic to expect nowadays. But what else do you need to have?

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Tales of an HR Services Expert – Day 24: Professional negligence?!

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Professional negligence?!

I do tribunal audits on employment contracts and handbooks so that the company knows what needs to be updated, how much risk they are at, and whether the documents are really “fit for purpose”. Once they have that knowledge, they can make an informed decision about whether they will be updating their paperwork themselves or outsourcing it (to me hopefully!).

Most companies that have been doing HR themselves have fairly basic contracts where a couple of clauses are either void or non-existent.

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Tales of an HR Services Expert – Day 21: Another happy client!

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KCC Basildon is a Korean-owned manufacturer of silicone compounds, antifoams and emulsions.

I started working with them on my HR Navigator package. Their line managers were good on the soft skills of managing, but unsure on the details of employment law. So we spent the next 12 months tightening up on exactly how to deal with issues and what to say when.

As part of this process I introduced an appraisal system.

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“Carolyne and team continue to provide great support to our business, with quick and accurate responses to help with our various HR needs.”

“Gap HR have been at our side for a number of years now and are a great help in dealing with our HR needs”