HR Services and Employment Law specialist
Menu
HR Services and Employment Law specialist
Call Us: 01491 598 600 Email Us: cw@gaphr.co.uk
  • Home
  • Services
  • Quiz
  • HR Information Centre
    • Redundancy
    • Disciplinaries
    • FAQs
  • Blog
  • About us
    • Hospitality HR
    • Client Case Studies
  • Contact us

Tales of an HR Services Expert – Day 1: they do resign!

Written by Carolyne Wahlen

Just to let you know, that sometimes problem staff really do resign without us having to follow the long process to fire them!

The employee in question was approaching the end of her maternity leave. As she normally worked at a third-party site, we informed them that she would be back on site in the next couple of weeks. Whereupon the third-party client informed us that they didn’t want her back at all, but they would take another cleaner.

If they had given us objective reasons we could have worked with that. As it is they gave no reason at all. We suspected racial discrimination and advised them that she would be returning. If there were performance issues they should let us know and we would take action. All other reasons that were not objective would be ignored.

So she came back to work, had her refresher training on how to clean, and off she went. Unfortunately, within the shortest time there were problems. The third-party client reported that this employee had been in the toilet for one hour during her (two hour) shift. When questioned, she gave no reason why other than she didn’t realise it had been that long. Then she was seen to use the the sponge she had used to clean the bins on the kitchen utensils. Eughh!

With a performance problem we started the disciplinary process – she had been there more than 2 years – and invited her to a disciplinary meeting. Whereupon she promptly resigned!!

This was a perfect solution to the problem. Getting an invite to a disciplinary is not constructive dismissal. She may try and claim this, but no lawyer will do a “no win, no fee” case on this basis.

So the third-party client is happy, as she is not on site. The employer is happy because she resigned rather than us having to do a lengthy disciplinary and training process.

And we are happy because another client problem has been solved!

Filed Under: Managing Employees, Resignation, Uncategorized

About Carolyne Wahlen

Carolyne is the founder and owner of Gap HR. She's seen what works in HR and what doesn’t, and has practical answers to real problems that small businesses can apply with immediate effect.

Click here to download

Schedule a meeting with Carolyne

• We exist to help you stay legal, compliant and profitable, without shelling out for an in-house HR manager.

• Our founder Carolyne has worked in people management since 1995, which means you’ve got decades of experience you can rely on.

• Over 170 clients benefit from the experience and expertise of the Gap HR team.

 


Call Us: 01491 598 600

 


email us: cw@gaphr.co.uk

Click here to download

Where our clients are:

Mark Ghafoor, KCC Basildon

“Whether it’s a simple question or a more complex query, GAP HR have ensured that we have the most up to date knowledge of current legislation and processes to ensure we can offer the best support to our teams.
It is reassuring to know that expert advice is only a phone call or video conference away!”

Deb Green, Vermatech Pest Control

“We have been using Gap HR for several years now. Carolyne and her team are professional and efficient and we would not hesitate in recommending them for small businesses. It is a great relief to know we are supported by them for our HR advice and paperwork is kept up to date.”

Justin Wilkie, 2Excel Logistics

“I have been working with Carolyne and her team for 6 years now , when I first purchased 2Excel Logistics I found the HR scary as I wanted to do the right thing for my staff , with Gap HR on my side this all seemed easy and we have gone from 9 staff to 28 with no hassle what so ever , thank you to all at Gap HR”

Ashley Lewis, Wallingford Tiles and Bathrooms

“So pleased to be working with Gap HR. They’ve straightened us out in no time. Their pricing is clear and they really know what they are talking about.”

Helen Gordon, Kitecreative

“We are a growing company but do not have facilities in house yet for HR services in house. Gap HR is our go to service for all kinds of advice about HR for our business and we have found them very reliable, communicative and efficient. Would definitely recommend them”

“Carolyne and team continue to provide great support to our business, with quick and accurate responses to help with our various HR needs.”

“Gap HR have been at our side for a number of years now and are a great help in dealing with our HR needs”

Copyright © 2021 Name & Registered Office:

Gap HR Services Ltd.
Wallingford Road, Goring, Reading, RG8 0HN, UK
Phone: 01491 598 600

Company No. 08146299 | Contact us | Privacy & Cookies Policy | About this Website