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Filling the GAP in HR services: Discrimination grievance

Written by Carolyne Wahlen

I was speaking to a lady this week who’s recently won a disability discrimination case against her ex employer.

The employer, despite having in-house legal counsel, made many, many mistakes.

One of which was to NOT carry out a proper investigation of a grievance.

Patricia had raised a grievance against her line manager, Paul, alleging disability discrimination and details of what he had done.

The Head of in-house legal investigated this to his satisfaction by:

  • Sending Paul an email asking: “Do you feel you did anything wrong when dealing with Patricia?”
  • Paul replied saying “No, I did everything right”
  • In-house legal counsel then rejected the grievance, saying “We have done everything possible to investigate this, and we are confident we have done no wrong”

I wish I was exaggerating, but I’m not.

These were on the documents presented in court, for the record, to three judges.

Needless to say, the three judges were unanimous in deciding in favour of Patricia.

If you’re investigating a discrimination grievance, you need to get an objective new pair of eyes and ears involved to ask the right questions, so you can avoid a claim for damages of half a million pounds!

If you would like help with investigations, grievances or disciplinaries, please give a call on 01491 598 600. We are very effective at playing devil’s advocate!

 

Filed Under: Uncategorized

About Carolyne Wahlen

Carolyne is the founder and owner of Gap HR. She's seen what works in HR and what doesn’t, and has practical answers to real problems that small businesses can apply with immediate effect.

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Schedule a meeting with Carolyne

• We exist to help you stay legal, compliant and profitable, without shelling out for an in-house HR manager.

• Our founder Carolyne has worked in people management since 1995, which means you’ve got decades of experience you can rely on.

• Over 170 clients benefit from the experience and expertise of the Gap HR team.

 


Call Us: 01491 598 600

 


email us: cw@gaphr.co.uk

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Where our clients are:

Mark Ghafoor, KCC Basildon

“Whether it’s a simple question or a more complex query, GAP HR have ensured that we have the most up to date knowledge of current legislation and processes to ensure we can offer the best support to our teams.
It is reassuring to know that expert advice is only a phone call or video conference away!”

Deb Green, Vermatech Pest Control

“We have been using Gap HR for several years now. Carolyne and her team are professional and efficient and we would not hesitate in recommending them for small businesses. It is a great relief to know we are supported by them for our HR advice and paperwork is kept up to date.”

Justin Wilkie, 2Excel Logistics

“I have been working with Carolyne and her team for 6 years now , when I first purchased 2Excel Logistics I found the HR scary as I wanted to do the right thing for my staff , with Gap HR on my side this all seemed easy and we have gone from 9 staff to 28 with no hassle what so ever , thank you to all at Gap HR”

Ashley Lewis, Wallingford Tiles and Bathrooms

“So pleased to be working with Gap HR. They’ve straightened us out in no time. Their pricing is clear and they really know what they are talking about.”

Helen Gordon, Kitecreative

“We are a growing company but do not have facilities in house yet for HR services in house. Gap HR is our go to service for all kinds of advice about HR for our business and we have found them very reliable, communicative and efficient. Would definitely recommend them”

“Carolyne and team continue to provide great support to our business, with quick and accurate responses to help with our various HR needs.”

“Gap HR have been at our side for a number of years now and are a great help in dealing with our HR needs”

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