At the best of times, dealing with corporate monstrosities is pretty challenging.
Since Covid, it’s become an utter nightmare, with more barriers and irrelevant questions in every single interaction.
Take Thames Water as an example – they called me yesterday to book a date to install a water meter.
The guy on the other end of the phone sounded bored out of his brain, and clearly reading from a script, launched straight into the all too familiar Covid questions:
- Is anyone self-isolating?
- Is anyone in the vulnerable categories?
- Has anyone in your household tested positive for Covid recently?
- Does anyone have Covid symptoms?
So far, so standard.
I replied “no” to all of them, and then he explained that the earliest date that an engineer could come would be May 21.