I like to keep an eye on the competition.

So, when one of our golf club clients mentioned a firm of employment solicitors that “really knew their onions”, I was understandably curious.

A Google search later, and I felt a lot happier, thanks to their 3.8-star rating on Google My Business.

You might be thinking 3.8 isn’t too bad – it’s better than nothing after all.

But when you’re a professional adviser, slightly better than rank average isn’t exactly stellar.

I was curious to see why the rating was so low, so read the reviews.

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