Filling the GAP in HR services: A veneer of availabililty

Filling the GAP in HR services: A veneer of availability

I tried to buy a TV this weekend.

We’ve needed a new one for months, ever since I pressed too hard on a corner and created black lines across the top of the screen.

In truth, we’ve bumbled along just fine, barely noticing the line, but now that the retailers have stock to shift and the email offers are coming in thick and fast, I thought it was time I sorted it.

After looking at the Which? recommendations, I found one that fit the bill – Samsung, under £1,000 and in-stock at my local Currys.

Simple and straightforward transactions tend to elude me, so you won’t be surprised to know that this is when things started to go pear-shaped.

After adding the TV to my basket, I got a ‘computer says no’ message.

“This item is not available for delivery, but you can click and collect”

Not ideal.  I had wanted it installed and the old one disposed of, but in these trying times I figured I could cope with a 6-mile drive to Didcot to pick it up myself.

Except I couldn’t.

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