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Filling the GAP in HR services: Shocked, pleased, embarrassed

Written by Carolyne Wahlen

I was in London recently, to see Hamilton, which is my son’s favourite play/soundtrack at the moment.

He has listened to it hundreds of times and knows all the lyrics.

So, for his birthday, which was in June, I booked tickets for as soon as they were affordable, which was September.

Rather than rushing back down to Goring after the show, I decided we would stay overnight in the city and found a lovely hotel, Kimpton Fitzroy in Russell Square.

At some point in the booking process I obviously told them that we were coming to London for my son’s belated birthday present.

I say obviously because I had forgotten I had done so until we checked in on the Friday and the receptionist wished my son a belated “happy birthday”.

He looked shocked and then pleased and then a bit embarrassed (he is 15, after all).

The same happened again when we went into the bar in the hotel after the theatre and I told them which room to charge the drinks to – a belated happy birthday drink for him, on the house.

And at breakfast, which was even more impressive as I had told the greeter my room number but not the server.

I thought it was great, and a huge reason to stay at the hotel again.

Christopher felt otherwise.

Although he was chuffed to get all these belated birthday greetings, he also felt that it would be a good idea to extend the GDPR to cover chatty parents and protect teenagers from embarrassment!

And this is why we have the regulations, as most people are more like Christopher with their private information, rather than me, sharing with anyone who will listen!

What do you think?!

Filed Under: Uncategorized

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About Carolyne

Carolyne has run a successful business since 2003, is a well-respected speaker, and author of all things HR. There are many, many business owners across the country who have had their very stressful employee issues magically disappear because they’ve teamed up with Carolyne and Gap HR.

Why Gap HR?

We exist to help you stay legal, compliant and profitable, without shelling out for an in-house HR manager. Over 180 clients benefit from the experience and expertise of the Gap HR team.

 

Call us on 01491 598 600

Email me on cw@gaphr.co.uk

 

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“We have been using Gap HR for several years now. Carolyne and her team are professional and efficient and we would not hesitate in recommending them for small businesses. It is a great relief to know we are supported by them for our HR advice and paperwork is kept up to date.”

Deb Green, Vermatech Pest Control

“I have been working with Carolyne and her team for 6 years now , when I first purchased 2Excel Logistics I found the HR scary as I wanted to do the right thing for my staff , with Gap HR on my side this all seemed easy and we have gone from 9 staff to 28 with no hassle what so ever , thank you to all at Gap HR”

Justin Wilkie, 2Excel Logistics

“So pleased to be working with Gap HR. They’ve straightened us out in no time. Their pricing is clear and they really know what they are talking about.”

Ashley Lewis, Wallingford Tiles and Bathrooms

“We are a growing company but do not have facilities in house yet for HR services in house. Gap HR is our go to service for all kinds of advice about HR for our business and we have found them very reliable, communicative and efficient. Would definitely recommend them”

Helen Gordon, Kitecreative

“Carolyne and team continue to provide great support to our business, with quick and accurate responses to help with our various HR needs.”

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“Gap HR have been at our side for a number of years now and are a great help in dealing with our HR needs”

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