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Filling the GAP in HR services: Stuffed during staycation

Written by the-main-gap-account

We had our “staycation” last weekend.

With holidays cancelled and school and university looming, it was time for a bit of TLC, and instead of travelling anywhere, the kids and I decided we’d go out every night to a new restaurant.

And I’m glad we did, because we discovered a new gem as a result: Atomic Burger in Oxford.

The instant I walked in, I knew it was my sort of place – superhero décor and 80s pop videos on the TV – the latter in particular making me feel right at home, as the 80s was probably the last time I actually watched pop videos!

But it wasn’t just the aesthetics I liked – it was the way they’ve used the need to get Covid-secure to improve their entire operation.

We checked in with a QR code, sat down at a table and scanned another code to get the menu up.

Rather than taking you to a badly designed PDF, the code sent you to a page where you could check out what was on offer and choose what you want, with your order pinging its way to the kitchen straight from your phone.

This was a big advantage for my two teens, who managed to get their mobile phone fix over with early doors, paving the way for actual human interaction as the meal progressed.

And for me, it meant no waiting around to order, and no awkward eye-catching to ask for the bill – you just paid on the app, which we did just after ordering Oreo milkshakes to go; it’s tough, but we all have to do our bit to help out!

All in all, Atomic Burger gets a big rubber stamp of approval for me, taking the requirements of the current situation, and using them to deliver an even better experience.

Plus, the food was delicious!

And it got me thinking: as life goes back to something approaching normal, the businesses that use this opportunity to improve their customer experience will be the ones that’ll win long term.  What could you be doing differently?

Filed Under: Uncategorized

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• We focus on employment law that deals with difficult employees in companies that do not require an in-house HR Manager.

• Carolyne has been working in solving employers’ problems since 1995 – so you can be sure that you have an expert in us

• We have over 160 clients who have already benefitted from the expertise of Gap HR Services

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Where our clients are:

Mark Ghafoor, KCC Basildon

“Whether it’s a simple question or a more complex query, GAP HR have ensured that we have the most up to date knowledge of current legislation and processes to ensure we can offer the best support to our teams.
It is reassuring to know that expert advice is only a phone call or video conference away!”

Deb Green, Vermatech Pest Control

“We have been using Gap HR for several years now. Carolyne and her team are professional and efficient and we would not hesitate in recommending them for small businesses. It is a great relief to know we are supported by them for our HR advice and paperwork is kept up to date.”

Justin Wilkie, 2Excel Logistics

“I have been working with Carolyne and her team for 6 years now , when I first purchased 2Excel Logistics I found the HR scary as I wanted to do the right thing for my staff , with Gap HR on my side this all seemed easy and we have gone from 9 staff to 28 with no hassle what so ever , thank you to all at Gap HR”

Ashley Lewis, Wallingford Tiles and Bathrooms

“So pleased to be working with Gap HR. They’ve straightened us out in no time. Their pricing is clear and they really know what they are talking about.”

Helen Gordon, Kitecreative

“We are a growing company but do not have facilities in house yet for HR services in house. Gap HR is our go to service for all kinds of advice about HR for our business and we have found them very reliable, communicative and efficient. Would definitely recommend them”

“Carolyne and team continue to provide great support to our business, with quick and accurate responses to help with our various HR needs.”

“Gap HR have been at our side for a number of years now and are a great help in dealing with our HR needs”

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