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Filling the GAP in HR Services: Settling down

Written by Carolyne Wahlen

As you might expect, we’re very busy at the moment.

Clearly, we’re heavily involved in several restructuring projects, but we’re also dealing with long-term sickness absences and a few – believe it or not – disciplinary processes.

One of our key roles in all people management issues is to ensure our clients follow all the correct processes, and if they do, they give themselves the very best chance of being protected.

We can’t stop an employee starting a tribunal, especially now they’re free.

But by making sure a fair and reasonable process is followed, we minimise the danger of an ambulance chaser solicitor seeing pound signs when they hear what has been going on.

In 95% of the processes we carry out, just following the correct process and guidelines is enough to make sure that there is no Early Conciliation or tribunal claim.

But for the other 5% we have an ace up our sleeve – settlement agreements.

What is a “settlement agreement”?

Settlement agreements replaced compromise agreements seven years ago.

They were renamed to make them less “confrontational”, but the aim remains the same: to get the employee to agree to waive their right to sue you for a perceived (or actual) wrong, in return for an amount of money.

The reason why we don’t start with a settlement agreement in most situations is that, if a client has diligently followed the right process, they can end up handing over a load of money that they didn’t need to.

If an employee is not already in a process, redundancy or long term sickness management, then approaching them with a settlement agreement gets very expensive, and confrontational, very quickly.

That’s because they are comparing having their job to not having their job but having some extra money.

However, when you introduce the notion of a settlement agreement during a formal HR process, then it becomes clear to the employee that their options are:

  1. Losing my job
  2. Losing my job with some extra money

In this scenario, people are much more open to the negotiation, especially if they are aware that theirs may not be a valid claim, because their employer has followed the correct process.

The best times to offer a settlement agreement are:

  • If you want to make just one long-serving employee redundant, without unsettling the rest of the department by putting them at risk of redundancy;
  • If you have someone on furlough that you don’t want to come back;
  • If you are going through the formal redundancy or disciplinary process and the employee is raising grievance after grievance.

The worst time to offer a settlement agreement is if you have no money to pay more than the notice period.

Settlement agreements can be very quick and effective, but the amounts involved are not pocket change, and you’ll generally have to pay them more than their notice period (sometimes much more) as you’re actually paying them for giving up their right to sue the business.

So, to work out how much you should be paying, as a minimum, you need to pay them their notice period PLUS what they would have got if they had been made redundant PLUS a sum for giving up their right to sue you.

We can draw up the settlement agreement for you, negotiate with the employee’s solicitor and help you reach a mutual agreement, which means you avoid any danger of a tribunal claim against you.

Contact us if you would like to discuss using this very effective tool in your “new normal” business strategy.

 

P.S. One word of warning though – for a settlement agreement to be valid, the employee’s solicitor must confirm in writing that their employee understands their rights and is signing the agreement in full knowledge that they’re giving up the right to sue.

If you don’t receive that confirmation, the agreement isn’t worth the paper it’s written on, so be sure to dot all the Is and cross all the Ts if you’re going through this process.

 

Filed Under: Uncategorized

About Carolyne Wahlen

Carolyne is the founder and owner of Gap HR. She's seen what works in HR and what doesn’t, and has practical answers to real problems that small businesses can apply with immediate effect.

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• We exist to help you stay legal, compliant and profitable, without shelling out for an in-house HR manager.

• Our founder Carolyne has worked in people management since 1995, which means you’ve got decades of experience you can rely on.

• Over 170 clients benefit from the experience and expertise of the Gap HR team.

 


Call Us: 01491 598 600

 


email us: cw@gaphr.co.uk

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Where our clients are:

Mark Ghafoor, KCC Basildon

“Whether it’s a simple question or a more complex query, GAP HR have ensured that we have the most up to date knowledge of current legislation and processes to ensure we can offer the best support to our teams.
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Justin Wilkie, 2Excel Logistics

“I have been working with Carolyne and her team for 6 years now , when I first purchased 2Excel Logistics I found the HR scary as I wanted to do the right thing for my staff , with Gap HR on my side this all seemed easy and we have gone from 9 staff to 28 with no hassle what so ever , thank you to all at Gap HR”

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“Gap HR have been at our side for a number of years now and are a great help in dealing with our HR needs”

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