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HR Services and Employment Law specialist
Call Us: 01491 598 600 Email Us: cw@gaphr.co.uk
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ESL Agmet

ESL Europe based in Reading, Berkshire creates thick-film paste for electronic circuits and has been working with Gap HR since September 2011…

esl-logo“We were aware that we needed to improve the quality of our approach to HR and one of our accountants recommended Gap HR and said Carolyne Wahlen was excellent,” explained David Cullum, Financial Director of ESL.

“We have 26 staff in the UK and never had a professional HR person. The employee handbook and staff contracts were drawn up by our lawyers and initially Carolyne focused on our appraisals and we always followed her professional recommendations.

“We were on the top ‘HR Navigator’ package, which included comprehensive support. We redid all the contracts and the employee handbook together with the appraisals. We also carried out an employee survey at the start of 2012, which we have just repeated and while there is still work to do, we have definitely seen an improvement.

“HR Navigator also included monthly training sessions for us, managers and supervisors on employment law and issues. So good was this that when we reached the end of the 12 month contract we were able to move to a reduced level, but still have Carolyne available whenever we need HR support.

“We would not have renewed Gap HR’s contract if we were not 100 per cent satisfied with the service and moving forward we are going to focus on the more challenging areas of the employee survey and strive to improve still further.

“I would recommend Gap HR to any business that does not have professional human resources on board; they should be looking for somebody like Carolyne; she has the expertise and more than that the professionalism and motivational approach that can help your business improve its HR.”

ESL Europe Managing Director Karen Jones-Williams added “Gap HR has been really good for us. Carolyne knows our staff well and they are very comfortable with her; she is exactly what we would want an HR person to be: direct, honest and straight-talking… we never had any real problems, but we did have a great big carpet to sweep potential issues under and Carolyne has helped change that and the staff appraisals have been incredibly useful; she has sat in and spoken up to encourage our staff and motivate them.

“She has helped people take responsibility and be more open about working with us and some who were reticent are now coming forward and realising they can solve some of the issues that concern them.

“I too would absolutely recommend Carolyne. We have 26 people here in the UK and a couple abroad and are too small for an HR department, but need the support of someone to show us the way. Gap HR gives us peace of mind and we know we only have to ask Carolyne and she is there to show us how to proceed.”

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Schedule a meeting with Carolyne

• We exist to help you stay legal, compliant and profitable, without shelling out for an in-house HR manager.

• Our founder Carolyne has worked in people management since 1995, which means you’ve got decades of experience you can rely on.

• Over 170 clients benefit from the experience and expertise of the Gap HR team.

 


Call Us: 01491 598 600

 


email us: cw@gaphr.co.uk

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Where our clients are:

Mark Ghafoor, KCC Basildon

“Whether it’s a simple question or a more complex query, GAP HR have ensured that we have the most up to date knowledge of current legislation and processes to ensure we can offer the best support to our teams.
It is reassuring to know that expert advice is only a phone call or video conference away!”

Deb Green, Vermatech Pest Control

“We have been using Gap HR for several years now. Carolyne and her team are professional and efficient and we would not hesitate in recommending them for small businesses. It is a great relief to know we are supported by them for our HR advice and paperwork is kept up to date.”

Justin Wilkie, 2Excel Logistics

“I have been working with Carolyne and her team for 6 years now , when I first purchased 2Excel Logistics I found the HR scary as I wanted to do the right thing for my staff , with Gap HR on my side this all seemed easy and we have gone from 9 staff to 28 with no hassle what so ever , thank you to all at Gap HR”

Ashley Lewis, Wallingford Tiles and Bathrooms

“So pleased to be working with Gap HR. They’ve straightened us out in no time. Their pricing is clear and they really know what they are talking about.”

Helen Gordon, Kitecreative

“We are a growing company but do not have facilities in house yet for HR services in house. Gap HR is our go to service for all kinds of advice about HR for our business and we have found them very reliable, communicative and efficient. Would definitely recommend them”

“Carolyne and team continue to provide great support to our business, with quick and accurate responses to help with our various HR needs.”

“Gap HR have been at our side for a number of years now and are a great help in dealing with our HR needs”

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Phone: 01491 598 600

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