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AIT Partnership Group

When Chris Hart became the Operations Director of AIT Partnership Group, a provider of infrastructure services and solutions, he knew the company needed the help and advice of HR experts.  He saw a number of things that could have resulted in major issues, further down the line, if left unresolved.  Fortunately, he knew just who to turn to – Gap HR.  Chris had previously engaged their services when he was the co-owner and IT Director of Amicitia Limited.

Chris and his ex-business partner knew the limitations of their expertise and realised they needed some HR guidance, specifically with issues related to maternity leave, conflict resolution and sick pay.  “The catalyst for engaging Gap HR was our duty of care to employees.  They created our handbook and did all our employment contracts and kept us on the straight and narrow in relation to HR.”

Like anyone who contracts a professional service in an area that is not their expertise, Chris originally had concerns about whether Gap HR could deliver what they said they could.  Any fears he had were soon put to rest.

“We knew nothing about HR and so at the time we were reliant on someone we didn’t know and in truth could’ve been giving us information that was incorrect.  You get to trust someone fairly quickly when you are in a position to need their expertise and advice that proves to be right.”

“At Amicitia we had to deal withAIT logo a particularly toxic member of staff.  Honestly, that was a distraction for us because we were trying to run the business and this guy was causing us all sorts of trouble.  Carolyne and the team were excellent and it was great to have them underpin everything we were doing, ensuring we were following due process and weren’t leaving ourselves open to any sort of litigation.  And that’s where the trust comes in.  When you are in that situation and it’s that serious, the advice you get is crucially important.”

When Chris joined AIT in 2015 one of the first things he did was to look at the employment contracts.  He saw they were missing a number of elements and felt that some of the information was superfluous.  So once again, he put in a call to Carolyne and her team.

“They rewrote our handbook and contracts of employment and helped me out with important staffing issues.”

HR is a critical part of any business, be it start-ups, SMEs or large corporations.

“Well, it is like a tap, you can turn it on or off as you require.  From a cost perspective, it’s better to do that rather than have a HR person in the company who you’ve got to pay a salary.  Also, to know there are people working behind the scenes who are up-to-date with changes in employment legislation takes the burden off me trying to keep up.  Working with Gap HR is just very, very comforting.”

Chris Hart
Operations Director, AIT Partnership Group

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• We focus on employment law that deals with difficult employees in companies that do not require an in-house HR Manager.

• Carolyne has been working in solving employers’ problems since 1995 – so you can be sure that you have an expert in us

• We have over 160 clients who have already benefitted from the expertise of Gap HR Services

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Where our clients are:

Mark Ghafoor, KCC Basildon

“Whether it’s a simple question or a more complex query, GAP HR have ensured that we have the most up to date knowledge of current legislation and processes to ensure we can offer the best support to our teams.
It is reassuring to know that expert advice is only a phone call or video conference away!”

Deb Green, Vermatech Pest Control

“We have been using Gap HR for several years now. Carolyne and her team are professional and efficient and we would not hesitate in recommending them for small businesses. It is a great relief to know we are supported by them for our HR advice and paperwork is kept up to date.”

Justin Wilkie, 2Excel Logistics

“I have been working with Carolyne and her team for 6 years now , when I first purchased 2Excel Logistics I found the HR scary as I wanted to do the right thing for my staff , with Gap HR on my side this all seemed easy and we have gone from 9 staff to 28 with no hassle what so ever , thank you to all at Gap HR”

Ashley Lewis, Wallingford Tiles and Bathrooms

“So pleased to be working with Gap HR. They’ve straightened us out in no time. Their pricing is clear and they really know what they are talking about.”

Helen Gordon, Kitecreative

“We are a growing company but do not have facilities in house yet for HR services in house. Gap HR is our go to service for all kinds of advice about HR for our business and we have found them very reliable, communicative and efficient. Would definitely recommend them”

“Carolyne and team continue to provide great support to our business, with quick and accurate responses to help with our various HR needs.”

“Gap HR have been at our side for a number of years now and are a great help in dealing with our HR needs”

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