Hospitality HR provide expert Employment Law and HR Advice to companies on an outsourcing basis: so you can get on with running your business while we do all the HR work!
We help you protect your business, so that if it does go pear-shaped, you have all the options you need to deal with the situation. And stay legal.





















Steve Macri, Operations Director, Electric Star Ltd
“With the underperforming members of staff, Carolyne was able to create a map for us. She told us ‘you need to have this discussion with them and put this in writing and give them this deadline. And if this doesn’t happen then your rights are this’. She gave us the confidence to have tricky conversations with people as well as the roadmap for their improvement or their exit from the business.”
Anneliese Cameron, Co-Owner, Surrey Craft Beer
“What I needed to be sure of was that there would be no comeback afterwards. I had an initial conversation with Carolyne which was very helpful. She guided me through what we could say safely. We had the meeting with the employee and it was all fine. Part of the advice was to offer this person an alternative position which they declined. So we parted company. There were no further issues with them.”



Hi, I’m Carolyne Wahlen
I founded Hospitality HR with the express aim of helping of offering expert HR services support to small, owner-managed businesses that do not need an in-house HR Manager.
All initial enquiries with Hospitality HR are free of charge. We want to make it easy for you to get the best advice possible when it comes to employment law and dealing with challenging employees.
Hospitality HR Services specialises in HR and Employment Law issues. We protect you from having to pay for an expensive and time-consuming employment tribunal.
We are available from 9am to 5pm, Monday to Friday, and will explain all your options, including how you can with an unfair Early Conciliation claim.
You have someone in us who understands the ins and outs of dealing with staff who just will not cooperate.
You stay tribunal free – providing, of course, that you use one of our protective Hospitality HR Services packages this year.
Please call us now on 01491 598 600 or email us on cw@hospitality-hr.co.uk and we will be delighted to help you.