Meet the team at Gap HR Services

Carolyne Wahlen, HR Specialist

Carolyne has had experience of working in all sizes of companies, from corporate down to businesses with only 2 employees.

As a result she has seen what works in HR and what doesn’t.

She has come across most staff issues at least once in her working life, and can advise succinct and effective action to stop things getting worse.

With over 9 years of experience working with small businesses, she has practical answers to real problems that you can apply now.

Carolyne specialises in preventing issues escalating.

If the staff issue even gets to a disciplinary she sees it as a failure of communication and management.

Carolyne enjoys coming in to help her clients do the “difficult conversations”.

She holds hands with clients and their staff as needed.

She successfully manages the delicate balancing act of being on the “client’s side“, whilst ensuring that fairness and employment law are upheld.

Gill Craik, HR Specialist

Gill specialises in Employee Engagement. This uses her skills from HR and operational management. Employee engagement is the difference between a normal and a successful company. If your employees are engaged they are more motivated. They are loyal. They give more. They stay longer. They work well. They don’t watch the clock. They are willing to go the extra mile. Finding out about employee engagement helps businesses get more from their most valuable asset – their staff.

Gill has gained a wide range of HR experience in the private and public sectors. She started her career in the food industry. Here she gained operational and commercial experience at all levels. Before changing to HR, she worked as Area/Regional Manager in the restaurant and private health care sectors of Gardner Merchant (part of Trust House Forte). 

Outside of work Gill is a member of a number of local committees and supports the local NCT and community pantomime.  She is a competitive badminton player and plays for local leagues.  She also enjoys spending time socialising with her friends.

Sue Lyons, HR Administrator

Sue ran her family’s business for over twenty years. She was responsible for twenty staff, two shops and a mail order department. She was involved in all aspects of running the business. Her key areas were finance, admin and human resources. The last six years were as Managing Director before they sold the company.

Sue is a member of The Institute of Chartered Secretaries and Administrators

Sue has worked with Gap HR since 2008. She is essential doing back office HR administration. Her talents also include book-keeping and proofreading. Her favourite task is writing employment contracts for new clients. She changes our standard contract to make a contract specially for them. The aim is to give our clients the most protection we can within the law.

Outside of work, Sue enjoys family life with her husband and two secondary school age daughters. She is currently Chair of the Goring and District Twinning Association.